Chapter 1上班Tips for Getting to Work
Section 1上班方式How to Commute
Section 2拼车Lets Ride in a Carpool
Section 3上班问候Greetings at Work
Section 4迟到事由Excuses for Being Late
Chapter 2办公器材的使用Tips for Using Office Machines
Section 1传真机的使用Using a Fax Machine
Section 2复印机的使用Using a Copy Machine
Section 3电脑的使用Using a Computer
Section 4网络的使用Using the Internet
Section 5文字处理软件的使用Using a Word Processor
Section 6电子邮件的使用Using an Email Account
Chapter 3邮件的处理Tips for Mail Handling
Section 1文件的寄送Sending Documents
Section 2国际货物International Shipments
Section 3邮件派送状态及延误Status＆Delays in Mail Delivery
Section 4运输事故索赔Reporting Claims
Chapter 4办公用品及办公室管理Office Supplies& Office Maintenance
Section 1订购办公用品Ordering Office Supplies
Section 2了解办公用品名称The Names of Office Supplies
Section 3办公室管理Office Maintenance
Chapter 5业务的开展Tips for Working on a Project
Section 1业务的分配Assigning the Work
Section 2确认业务开展状况Confirming Work Processes
Section 3业绩的评价Evaluating Job Performances
Section 4业务进行中的障碍Obstacles to Project Implementation
Section 5获得批准Getting Approval
Chapter 6打电话与接电话Tips for Making＆Answering Phone Calls
Section 1打电话与接电话Making＆Answering Phone Calls
Section 2要找的人不能接电话的时候When Someone Is Unavailable
Section 3留言及捎口信Leaving＆Taking Messages
Section 4打错电话Having the Wrong Number
Section 5通话中出现的问题Unexpected Problems
Section 6自动应答机Answering Machines
Chapter 7预约Tips for Making Appointments
Section 1预约Making Appointments
Section 2变更预约Changing Appointments
Section 3取消与确认预约Canceling＆Confirming Appointments
Chapter 8来访办公室Tips for Visiting the Office
Section 1询问来访目的Asking the Purpose of a Visit
Section 2请访客稍等片刻Asking Visitors to Wait
Section 3告知办公室位置Giving Directions
Section 4问候访客Greeting Visitors
Chapter 9关于公司AII about the Company
Section 1介绍公司Introducing a Company
Section 2公司规定Company Regulations
Section 3工资与福利Salaries＆Benefits
Section 4升职与嘉奖Promotions＆Rewards
Section 5歧视与骚扰Discrimination＆Harassment
Section 6解雇与离职Discharge＆Retirement
Section 7工作调动与入职申请Transference＆Job Applications
Chapter 10各种问候方式Tips for Various Greetings
Section 1打招呼Saying Hello
Section 2假期问候Holiday Greetings
Section 3欢迎新员工Greeting New Employees
Section 4祝贺升职及优异表现Congratulations on Promotions and Excellent Performance
Section 5退休问候Greetings on Retirement
Chapter 11社交对话Tips for Social Conversation
Section 1业余生活及兴趣爱好Avocations＆Hobbies
Section2休假计划及旅行Vacation Plans＆Travelling
Section 3缓解压力的方法Some Ways to Relieve Stress
Section 4天气与季节The Weather＆Season
Section 5经济与股票Economics＆Stocks
Section 6约会与理想类型Dates＆Ideal Types
Chapter 12表达感情Tips for Expressing Emotions
Section 1高兴与喜悦Joy＆Delight
Section 2挫折与安慰Frustration＆Consolation
Section 3后悔与担忧Regret＆Worry
Section 4不高兴与愤怒Displeasure＆Anger
Section 5紧张与不安Tension＆Anxiety
Chapter 13公司内部会议Interoffice Meetings
Section 1会议准备Preparing a Meeting
Section 2会议召开Calling a Meeting
Section 3会议开始Getting a Meeting Started
Section 4交流意见Sharing Opinions
Section 5赞成与反对Agreement or Disagreement
Section 6会议总结Concluding a Meeting
Section 7营销会议Marketing Meetings
Section 8销售会议Sales Meetings
Section 9财务会计会议Finance and Accounting Meetings
Chapter 14休息及午餐时间Breaks＆Lunchtime
Section 1休息Taking Breaks
Section 2吃午餐Having Lunch
Section 3预订午餐Ordering Lunch
Chapter 15下班及早退Getting off Work and Leaving Work Early
Section 1下班及加班Getting off Work＆Working Overtime
Section 2整理办公室Office Organizing Tips
Section 3早退与缺勤Leaving Work Early＆Absences
Chapter 16下班后的聚餐Having Staff Dinners
Section 1邀请别人共进晚餐或喝酒Asking Others Out for Dinner or Drinks
Section 2与同事共进晚餐Having Dinner with Colleagues
Section 3就餐结账Paying for Meals
Section 4与同事一起喝酒Having Drinks with Colleagues
Chapter 17邀请同事Inviting Co-Workers
Section 1邀请客人参加派对Inviting Guests to a Party
Section 2举办乔迁派对Having Housewarming Parties
Section 3派对结束Ending Parties
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