新版剑桥商务英语系列是剑桥大学出版社开发的商务英语学习教材，也是剑桥大学英语考评部推荐的BEC考试用书。新版剑桥商务英语（中级）系列由著名的英语教育专家Leo Jones在其畅销的New International Business English基础之上编写而成。该套教材由7个模块共40个单元组成，涉及日常工作中多方面的沟通需要，着力培养学习者在实际工作中用英语进行沟通和解决问题的能力。为了更好地适应中国学习者的需要，学生用书特邀请了国内知名商务英语教学专家做了难点词汇和语句的注释，封底附有二维码，扫码即可听配套音频。
PERSON TO PERSON page 6
面对面
1 Pleased to meet you!
很高兴见到您！
Meeting people for the first time
初次见面
2 What do you do?
您从事什么工作？
Finding out about work routines
了解他人的工作日程
3 Around the world
走遍世界
Being sensitive to other people’s customs， culture and behaviour
注意外国人的习俗、文化与行为习惯
4 Could you please . . . ?
能否请您……？
Offering to help Making requests
Asking permission
提供帮助?提出请求?征求同意
5 I’m sorry， could you say that again?
对不起，您能再说一遍吗？
Dealing with communication difficulties
处理沟通障碍
PHONE CALLS page 16
打电话
6 Hello， how may I help you?
您好，有什么可以帮您的吗？
Answering the phone
Making a good impression on the phone
接电话?在电话里给人留下好印象
7 Hold on， I just need to make a note
请稍等，我要做个记录！
Understanding numbers and details
Making notes Checking your notes
听清数字和具体内容?做电话记录?检查电话记录
8 Is everything clear?
一切都清楚了吗？
Taking long messages Leaving messages
做较长的电话记录?留口信
9 I’m calling because . . .
我打电话来的目的是……
Preparing to make a phone call
Making different kinds of calls
打电话前的准备工作/打各种电话
10 I’m terribly sorry
非常抱歉
Dealing with problems on the phone
通过电话处理问题
WRITING page 26
写作
11 Layout and content
格式和内容
Good layout and style in letters and faxes
信函和传真的正确格式和文体
12 You’ve got mail
你有邮件
Sending and receiving e-mail messages
发送和接收电子邮件
13 Get it right!
书写正确！
Checking your spelling
Correcting your punctuation
检查拼写?改正标点
14 Keep it simple and make it clear
简单明了
Writing simple sentences
Writing short reports on meetings and phone calls
写简单的句子?写简短的会议报告和电话记录
15 In reply to your . . .
兹回复您的……
Replying to letters， faxes and e-mails
回复信件、传真和电子邮件
16 I am sorry to inform you that . . .
很抱歉告诉您……
Sorting out problems
解决问题
EXCHANGING INFORMATION page 38
交换信息
17 Can I ask some questions?
我能提一些问题吗？
Asking questions and giving answers
Speaking politely
提问和作答?有礼貌地说话
18 I’d like some more details . . .
我想知道更多细节……
Asking about details， specifications， numbers and prices
询问细节、规格、数量和价格
19 Could you tell me more . . . ?
您能多告诉我些吗？
Asking follow-up questions
Answering difficult questions
接连提问?回答难题
20 When can we meet?
我们什么时候能见面？
Arranging appointments and meetings
安排约会和会面
21 Avoiding misunderstandings
避免误会
Dealing with cultural differences
应对文化差异
22 Thank you for your order . . .
感谢您的订货
Dealing with problems with orders
处理订单问题
MEETINGS page 50
会议
23 What are your views?
您的观点是什么？
Different kinds of meetings
Discussing ideas and exchanging opinions
不同类型的会议?讨论和交换看法
24 Thank you for coming!
谢谢您的光临！
Participating in one-to-one meetings
参加一对一会谈
25 The first item on the agenda is . . .
议程的项是……
Working with an agenda
Taking part in larger meetings with a chairperson
按照议程进行? 参加有会议主席主持的大型会议
26 We need to come to an agreement
我们需要达成一个协议
Taking part in negotiations
参与谈判
27 When does ‘Yes’ mean ‘Yes’?
什么时候说“是”就是“是”？
Different styles of negotiating
不同的谈判风格
28 We need to meet . . .
我们需要会见……
Simulating a series of meetings
模拟一系列会议
ENTERTAINING VISITORS page 62
接待客人
29 Make yourself at home!
请不要拘束！
Receiving visitors
Making people feel at home
Giving and receiving gifts
接待客人 ?使人宾至如归?和收礼
30 What shall we talk about?
我们聊点什么呢？
Small talk Socializing
Building professional relationships
闲聊?社交活动?建立业务关系
31 Would you like to join me for dinner?
我能请您吃饭吗？
Deciding where to eat
Table manners in different countries
决定到哪里吃饭?不同国家的餐桌礼仪
32 How do I get there?
到那儿我该怎么走？
Explaining routes
Suggesting free time activities
解说路线?提出业余活动建议
33 Do you have a room available?
还有房间吗？
Arranging hotel accommodation
Staying in a business hotel
安排酒店住宿?住在商务酒店
34 When things go wrong . . .
当事情出错时……
Dealing with travel and accommodation problems
Advising people what to do
处理旅行和住宿问题?给人提建议
EXPLAINING AND PRESENTING page 74
讲解与展示
35 About the company . . .
关于公司
Explaining the history and structure of a company
阐述公司的历史和组织结构
36 Let me demonstrate . . .
我来演示一下……
Explaining what to do
Showing people how to do things
解释要做什么?向别人说明怎么做
37 How does it work?
它是如何运作的？
Describing processes and procedures
描述流程和程序
38 Features and benefits!
特色与好处！
Marketing and advertising Sales talk
营销与广告?销售用语
39 Giving presentations
演讲
Preparing and giving a presentation
准备和演讲
40 A great new product!
很棒的新产品！
Product development Giving a presentation
产品开发?演讲
Grammar reference page 86
语法参考
Transcripts page 102
语音脚本
Files page 118
文档
附录：剑桥商务英语证书（BEC中级）考试说明 page 145
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