Unit one
Text 1 Characteristics of Management Science 1.............................................1
英语写作正规语体和非正规语体.......................................................................5
英语口语ADVICE ..............................................................................................6
Text 2 Characteristics of Management Science 2...........................................10
Unit two
Text 1 Operations Management 1...................................................................17
英语写作个人简历...........................................................................................22
英语口语AGREEING AND DISAGREEING ....................................................24
Text 2 Operations Management 2...................................................................28
Unit three
Text 1 The Seven Principles of Supply Chain Management 1........................35
英语写作工作申请信 ........................................................................................39
英语口语ANXIETY ..........................................................................................41
Text 2 The Seven Principles of Supply Chain Management 2........................45
Unit Four
Text 1 Quality Management and Improvement..................................................53
英语写作备忘录..............................................................................................58
英语口语APOLOGIES AND FORGIVING .......................................................59
Text 2 TQM and Innovation: A Literature Review and Research Framework....63
Unit Five
Text 1 Project in Contemporary Organizations..................................................71
英语写作缩写(一) ........................................................................................77
英语口语ARGUING ...................................................................................