PART ONE LAYOUT OF BUSINESS LETTERS1
PART TWO BUSINESS NEGOTIATION17
Module IEstablishment of Business Relations18
ProjectEstablishment of Business Relations18
Task 1A Letter from Exporter19
Task 2A Letter from Importer24
Task 3An Invitation Letter28
Module IIEnquiry, Offer, Counter-offer & Acceptance33
Project 1Enquiry33
Task 1A General Enquiry34
Task 2A Specific Enquiry39
Project 2Offer44
Task 1A Firm Offer45
Task 2A Non-firm Offer50
Project 3Counter-offer55
Task 1A Counter-offer on Price56
Task 2A Recounter-offer on Price61
Task 3A Counter-offer on Payment65
Task 4A Recounter-offer on Payment70
Task 5A Counter-offer on Shipment73
Project 4Acceptance77
Task 1Acceptance of a Counter-offer78
Task 2Acceptance with Condition81
Task 3Declining a Counter-offer84
Module IIIConclusion of Business88
Project 1Order88
Task 1A First Order89
Task 2A Repeat Order93
Task 3Order Confirmation96
Project 2Contract100
Task 1Sending Sales Contract101
Task 2Countersignature105
PART THREE EXECUTION OF CONTRACT111
Module IPayment112
Project 1Urging Payment112
Task 1Urging Payment of Deposit113
Task 2Urging