Preface to Revised Edition
How This Book Was WrittenAnd Why
Nine Suggestions on How to Get the Most Out of This Book PART ONE Fundamental Techniques in Handling People
1. If You Want to Gather Honey, Dont Kick Over the Beehive
2. The Big Secret of Dealing with People
3. He Who Can Do This Has the Whole World with Him. He Who
Cannot Walks a Lonely Way PART TWO Six Ways to Make People Like You
1. Do This and Youll Be Welcome Anywhere
2. A Simple Way to Make a Good First Impression
3. If You Dont Do This, You Are Headed for Trouble
4. An Easy Way to Become a Good Conversationalist
5. How to Interest People
6. How to Make People Like You Instantly PART THREE How to Win People to Your Way of Thinking
1. You Cant Win an Argument
2. A Sure Way of Making EnemiesAnd How to Avoid It
3. If Youre Wrong, Admit It
4. A Drop of Honey
5. The Secret of Socrates
6. The Safety Valve in Handling Complaints
7. How to Get Cooperation
8. A Formula That Will Work Wonders for You
9. What Everybody Wants
10. An Appeal That Everybody Likes
11. The Movies Do It. TV Does It. Why Dont You Do It?
12. When Nothing Else Works, Try This PART FOUR Be a Leader： How to Change People Without Giving
Offense or Arousing Resentment
1. If You Must Find Fault, This Is the Way to Begin
2. How to CriticizeAnd Not Be Hated for It
3. Talk About Your Own Mistakes First
4. No One Likes to Take Orders
5. Let the Other Person Save Face
6. How to Spur People On to Success
7. Give a Dog a Good Name
8. Make the Fault Seem Easy to Correct
9. Making People Glad to Do What You Want
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