《剑桥标准商务英语教程（第2版）》（Business Benchmark Second Edition）是一套由剑桥英语教学者编著的商务英语教程，每个级别都包含学生用书（附自学手册）和教师用书各一册，互为补充。本教程围绕当前职场中常见的主题设置学习单元，涵盖商务用语和商务技能，通过有针对性的指导和反复练习，帮助学生提高商务环境中的英语实际运用能力。本教程既可用于商务英语课堂教学，也适合那些即将踏入职场或已工作的学习者使用。
Management
Unit 1： Corporate culture
Exam reference and unit notes 8
Photocopiable activity： Time management 9
Answer key 12
Transcript 12
Unit 2： Leaders and managers
Exam reference and unit notes 13
Photocopiable activity： Management problems 14
Answer key 16
Transcripts 17
Unit 3： Internal communications
Exam reference and unit notes 18
Photocopiable activity： Bad bosses 19
Answer key 21
Transcript 23
Unit 4： Chairing meetings
Exam reference and unit notes 24
Photocopiable activity： Case study： Spenfeld 25
Answer key 28
Transcript 29
Competitive advantage
Unit 5： Customer relationships
Exam reference and unit notes 30
Photocopiable activity： Case study： Curiosity Tours 31
Answer key 34
Transcript 36
Unit 6： Competitive advantage
Exam reference and unit notes 37
Photocopiable activity 1： Attention to pricing 38
Photocopiable activity 2： The competitive advantage game 40
Answer key 44
Transcripts 45
Unit 7： A proposal
Exam reference and unit notes 46
Photocopiable activity 1： Relocating 47
Photocopiable activity 2： Compound nouns quiz 48
Answer key 49
Transcript 50
Unit 8： Presenting at meetings
Exam reference and unit notes 51
Photocopiable activity 1： Catalinas presentation 52
Photocopiable activity 2： A proposal for marketing ice-cream 53
Answer key 54
Transcript 55
Advertising and sales
Unit 9： Advertising and customers
Exam reference and unit notes 56
Photocopiable activity： Case study： Country Club 366 57
Answer key 59
Transcript 60
Unit 10： Advertising and the Internet
Exam reference and unit notes 61
Photocopiable activity： Case study： Fred-Winter-Homes 62
Answer key 64
Transcripts 65
Unit 11： Sales reports
Exam reference and unit notes 67
Photocopiable activity： A sales report 68
Photocopiable sample answer： A sales report 70
Answer key 71
Transcript 72
Unit 12： The sales pitch
Exam reference and unit notes 73
Photocopiable activity： Breakthrough performance 74
Answer key 75
Transcripts 77
Finance
Unit 13： Forecasts and results
Exam reference and unit notes 79
Photocopiable activity： Investigating a company 80
Answer key 81
Transcript 82
Unit 14： Financing the arts
Exam reference and unit notes 84
Photocopiable activity： Business options 85
Answer key 87
Transcripts 87
Unit 15： Late payers
Exam reference and unit notes 90
Photocopiable activity 1： Letter-writing quiz 91
Photocopiable activity 2： Useful phrase for letters 93
Answer key 95
Transcripts 96
Unit 16： Negotiating a lease
Exam reference and unit notes 97
Photocopiable activity： Negotiation strategy： avoiding pitfalls 98
Answer key 99
Transcripts 100
The work environment
Unit 17： Workplace atmosphere
Exam reference and unit notes 102
Photocopiable activity： Attitudes to work 103
Answer key 104
Transcript 105
Unit 18： The workforce of the future
Exam reference and unit notes 107
Photocopiable activity： Women in senior management 108
Answer key 110
Transcripts 111
Unit 19： Productivity
Exam reference and unit notes 113
Photocopiable activity： Constraints on productivity 114
Answer key 116
Transcript 117
Unit 20： Staff negotiations
Exam reference and unit notes 119
Photocopiable activity： Negotiating points 120
Answer key 122
Transcripts 123
Corporate relationships
Unit 21： Corporate ethics
Exam reference and unit notes 126
Teachers Resource Book activity： Business quiz 127
Answer key 130
Transcript 131
Unit 22： Expanding abroad
Exam reference and unit notes 132
Photocopiable activity： The investment game 133
Answer key 134
Transcripts 134
Unit 23： An overseas partnership
Exam reference and unit notes 136
Answer key 137
Transcripts 138
Unit 24： A planning conference
Exam reference and unit notes 139
Photocopiable activity： Giving short presentations 140
Answer key 143
Transcripts 144
Exam skills and Exam practice
Answer key 145
Transcripts 149
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