Destination旅游目的地沟通Module 1The Common Traveling Destinations常见旅行
目的地 1
Module 2Talking about Holidays & Making Decisions
谈论假期,并选定目的地3
Module 3Making Preparations for Traveling旅行准备工作5
Chapter 2
Visa & Passport办理护照与签证的沟通
Module 1Passports of Different Countries不同国家的护照9
Module 2Where and How to Apply for a Passport护照
办理11
Module 3How to Get a Visa to a Certain Country 如何申请签证13
Chapter 3
Flights & Booking 机票预定服务
Module 1Famous Airlines 常见航空公司19
Module 2How to Book an Air Ticket 订票21
Module 3Air Tickets 飞机票23
Module 4Timetables and Schedules 时刻表24
Chapter 4
Boarding登机服务
Module 1Going through CheckIn Formalities登机手续
办理29
Module 2Checking & Consigning Luggage 行李安检与
托运32
Module 3How to Fill in Baggage Declaration Form 如何
填写申报单34
Module 4On the Plane登机36
Chapter 5
Airport Pick Up接站服务
Module 1Arrival抵达40
Module 2Pick Up Guide接站攻略42
Module 3Culture and Key Points 接站要点45
Chapter 6
Accommodation 酒店入住沟通
Module 1Hotel Facilities 酒店常见设施52
Module 2Hotel Reservation酒店预订55
Module 3Check in and Check out入住和退房56
Module 4Other Situations 其他情况58
Chapter 7
Sightseeing 观光游览服务
Module 1Bali AttractionsⅠ巴厘岛景点Ⅰ62
Module 2Bali Attractions Ⅱ巴厘岛景点Ⅱ64
Module 3Ask for Directions 问路67
Chapter 8
Shopping购物服务
Module 1Where to Buy the Souvenirs in Bali 在哪里购买
纪念品70
Module 2How to Bargain 讨价还价72
Module 3Etiquettes of GiftGiving in China在中国送礼的
礼节75
Chapter 9
Departure离港服务
Module 1Preparing for Departure离港准备工作78
Module 2Shopping at DFS机场免税店购物80
Module 3Departure 离港82
Chapter 10
Dealing with Complaints投诉处理
Module 1Complaining of the Hotel 酒店投诉87
Module 2Trouble on the Way 旅行途中遇到的麻烦91
Module 3Something on the Plane 飞机上的情形94
参考文献98