Unit 1 A Welcome at the Airport
Unit 2 Check in and Check out
Unit 3 Giving a Banquet
Unit 4 At the Trade Fair
Unit 5 Company Introduction
Unit 6 Inquires and Offers
Unit 7 Counter-offers
Unit 8 Payment and Delivery
Unit 9 Packing
Unit 10Shipment
Unit 11 Agency
Unit 12 Insurance
Unit 13 Contract
Unit 14 Claim
References
內容試閱:
To the foreign guests, their first impression upon the cooperative partner comes from the airport reception. A proper airport reception can leave foreign guests a nice first impression and it will be a good beginning of cooperation. Therefore, the airport reception is particularly important. You need to reach the airport in advance and confirm the arrival time, the flight number as well as the airport exit. Moreover, you are supposed to make a proper self-introduction and give your clients a warm welcome. Remember to be helpful to your clients with the luggage, transportation and accommodation.