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| 內容簡介： |
景韵主编的《酒店应用英语附光盘复旦卓越育 兴系列教材》共有五个专题，分别讲述酒店岗位礼 貌应答、前厅、客房、餐饮、酒店管家等内容。各专 题分Language Notes高频词汇、Workshops情景 对话、Activities模拟对话、ConsoIidation巩 固练习、VirtueLife案例分析和Extended Readjng拓展阅读六个部分。内容素材源自酒店业 一线服务和管理部门的英语实践应用，突出对话主题 。本书坚持酒店岗位导向原则以及高职高专英语课程 教学“实用为主、够用为度”的原则，旨在提高学习 者的英语交际能力，为酒店业培养能够熟练运用英语 交际的服务人员和中高级管理人才。
本书结构清晰、内容丰富、实际操作性强，既可 作为高职高专旅游酒店管理专业的教材，也可供酒店 从业人员或其他自学者学习使用。本书还配有录音光 盘，可作为听、说训练的素材。
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| 目錄：
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Workshop One Courtesies
Training Scheme 1 Greetings
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Training Scheme 2 Introductions
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Training Scheme 3 Apologies
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Training Scheme 4 Asking the Way
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Training Scheme 5 Thanks and Responses
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Workshop Two English for Front Office
Training Scheme 1 Room Reservation
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 2 Reception
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 3 Bellman Service
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 4 Telephone Operator
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 5 Information
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 6 Complaints
Part l Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Workshop Three English for Housekeeping Department
Training Scheme 1 Room Cleaning
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 2 Laundryand Valet Service
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 3 Room Service
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme4 Lost and Found
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 5 Compensation and Maintenance
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Workshop Four English for Food and Beverage Department
Training Scheme 1 Table Reservation
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 2 Receiving Diners
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 3 Taking Orders and Making Recommendations
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 4 Buffet and Coffee Shop
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 5 Beverage Service
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consohdation
Part V Virtue Life
Part VI Extended Reading
Training Scheme 6 Settling the Complaints
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Virtue Life
Part VI Extended Reading
Workshop Five English for Other Departments
Training Scheme 1 Health Club
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Training Scheme 2 Business Center
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consohdation
Part V Extended Reading
Training Scheme 3 Shopping
Part 1 Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Training Scheme 4 Beauty Parlor
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading 187
Training Scheme 5 Butler Service
Part I Language Notes
Part II Workshops
Part III Activities
Part IV Consolidation
Part V Extended Reading
Appendix 1 Suggested Answers for the Practices
Appendix 2
Appendix 3
References
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