Introduction
Acknowledgments
PART I SOFTWARE REQUIREMENTS: WHAT, WHY. AND WHO
CHAPTER 1 The essential software requirement
CHAPTER 2 Requirements from the customer''s perspective
CHAPTER 3 Good practices for requirements engineering
CHAPTER 4 The business analyst
PART II REQUIREMENTS DEVELOPMENT
CHAPTER 5 Establishing the business requirements
CHAPTER 6 Finding the voice of the user
CHAPTER 7 Requirements elicitation
CHAPTER 8 Understanding user requirements
CHAPTER 9 Playing by the rules
CHAPTER 10 Documenting the requirements
CHAPTER 11 Writing excellent requirements
CHAPTER 12 A picture is worth 1024 words
CHAPTER 13 Specifying data requirements
CHAPTER 14 Beyond functionality
CHAPTER 15 Risk reduction through prototyping
CHAPTER 16 First things first: Setting requirement priorities
CHAPTER 17 Validating the requirements
CHAPTER 18 Requirements reuse
CHAPTER 19 Beyond requirements development
PART III REQUIREMENTS FOR SPECIFIC PROJECT CLASSES
CHAPTER 20 Agile projects
CHAPTER 21 Enhancement and replacement projects
CHAPTER 22 Packaged solution projects
CHAPTER 23 Outsourced projects
CHAPTER 24 Business process automation projects
CHAPTER 25 Business analytics projects
CHAPTER 26 Embedded and other real-time systems projects
PART IV REQUIREMENTS MANAGEMENT
CHAPTER 27 Requirements management practices
CHAPTER 28 Change happens
CHAPTER 29 Links in the requirements chain
CHAPTER 30 Tools for requirements engineering
PART V IMPLEMENTING REQUIREMENTS ENGINEERING
CHAPTER 31 Improving your requirements processes
CHAPTER 32 Software requirements and risk management
Epilogue
Appendix A
Appendix B
Appendix C
Glossary
References
Index
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