Unit 1 Business Language
Is Your English Too English?
Who Needs English?
English Training Introduction
Unit 2 Making Introductio
Introductio, Greetings, and Titles in Business
Making Introductio Correctly
Business Card
Unit 3 Telephone Manner
Tips for Getting People to Slow Down
Phone Etiquette Tips
The Yellow Pages
Unit 4 Business Entertainment
Entertainment and Gift Giving in Business
Canal Museum--An Ideal Place for Business
Receptio
Checklist
Unit 5 Business Invitatio
Business Invitatio
Customs on Invitatio in Britain
Tips of Business Invitatio
Unit 6 Business Dining
How America Eat and Drink
Table Manner Tips
Menu
Unit 7 Business Etiquette
Body Language Speaks Louder Than Words
Gracious Manner Makes You Charming
QA
Unit 8 Business Communication
Undetanding Non-verbal Communication
Listening Skills
List
Unit 9 Business Culture
Intercultural Communication Tips
American Culture
Invitation Letter
Unit 10 Being a Smart Customer
Tips for Spending Your Money Wisely
How to be a Smart Customer
Online Catalogue