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| 內容簡介： |
Easy ways of dealing with difficult
people.
Psychotherapist Arlene Matthews Uhl offers the most effective
strategies for dealing with difficult people—from strangers and
co-workers to friends and family—by characterizing the four major
types and revealing specific methods to cope with them in every
aspect of life.
—Jargon-free, practical advice and strategies—for home and at
work
—Unique approach based on behavioral patterns, not simply
personality types
—Includes tactics on diffusing tense encounters in any
situation
—Features tips for "cutting the cord" when personal relationships
become too difficult
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| 關於作者： |
Arlene Matthews Uhl is a former
psychotherapist, professor of developmental psychology, and the
author of numerous self-help books, including The Seven Keys to
Calm and The Complete Idiot’s Guide to Beating
Stress. Her articles have been published in Money
magazine, McCall’s, The San Francisco Chronicle, The Chicago
Tribune, and Poets Writers.
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| 目錄：
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Part1：The ABC s of DPS
Part2：Self Absorbed
Part3：The Controllers
Part4：The Obstructionists
Part5：The Trul Toxic
Part6：Advanced Attitude Adjustments
Appedixes
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