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| 內容簡介： |
After being promoted, most new supervisors quickly discover
the difficulties and challenges of managing other people. This
practical guide helps first-time supervisors master the problems
and challenges they will face in their new position. Starting with
advice on overcoming the initial fears and anxieties of supervising
others, the guide shows readers how to: establish authority and
gain worker co-operation; work with other supervisors; delegate
effectively and follow up on assignments; and deal with job
performance issues and disciplining workers.
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