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| 內容簡介： |
James Reason has produced a major theoretical integration of
several previously isolated literatures in his new book Human
Error. Much of the theoretical structure is new and original.
Particularly important is the identification of cognitive processes
common to a wide variety of error types. Modern technology has now
reached a point where improved safety can only be achieved on the
basis of a better understanding of human error mechanisms. In its
treatment of major accidents, the book spans the disciplinary gulf
between psychological theory and those concerned with maintaining
the reliability of hazardous technologies. As such, it is essential
reading not only for cognitive scientists and human factors
specialists, but also for reliability engineers and risk managers.
No existing book speaks with so much clarity to both the theorists
and the practitioners of human reliability.
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| 目錄：
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Preface
1. The nature of error
2. Studies of human error
3. Performance levels and error types
4. Cognitive under-specification and error forms
5. A design for a fallible machine
6. The detection of errors
7. Latent errors and systems disasters
8. Assessing and reducing the risks associated with human
error
References
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