Chapter 1 Introducti on
Text 1 Logi sti cs
Text 2 The“L”i n logi sti cs stands for locati on
Text 3 Fi ve mi n utes wit h E mi rates Ai r’s Peter Sedgley10
Chapter 2 Brochures and Publi city Materi als
Text 1 Yanti an Internati onal Contai ner Ter mi nals
Text 2 D HL—Si notrans
Chapter 3 Wi n—Wi n Negoti ati on
Text 1 Wi nner of Negoti ati on
Text 2 Ho w to deal wit h a negoti ati on
Chapter 4 Cold Chai n Logi sti c
Text 1 What i s a cold chai n ？
Text 2 Cold Chai n Manage ment
Chapter 5 Transportati on47
Text 1 Modes of trans portati on
Text 2 Trans port rati onali zati on
Chapter 6 Supply Chai n
Text 1 Concept of s upply chai n
Text 2 Global s upply—chai n fi nance
Chapter 7 Logi sti cal Operati ons
Text 1 Logi sti c operati ons manage ment
Text 2 What do operati ons and s upply chai n managers do ？
Chapter 8 Quality Manage ment
Text 1 Quality fro m t he custo mer’s pers pecti ve
Text 2 Quality fro m t he producer’s pers pecti ve
內容試閱：
Part I Logistics
Part 1 The Definition of Logistics
There are various definitions of different edition for logistics.
But in general, the word “logistics” means the term of management
of services and goods flow from the origin point and the
consumption point to fulfill the customers requirement.
Logistics is much more and much wider than mere physical handling
of goods. Logistics involves several other functions such as
purchasing, plant location, plant layout, etc., and even the
disposal of wastes. It covers astonishingly varied professional
disciplines. They are:
1.Facility location
2.Planning
3. Forecasting and order management
4.Transportation: the mode and the route
5. Inventory management: all inventories
6.Warehousing
7. Protective packaging
8. Information: maintenance and flow
Logistics management is the mixture for the management of the
production and its perfect supply to the market, the effective flow
of the products, the storage of the goods, the information for the
legal approval for business, etc. The logistician is the
professional connected in this logistics management field.
Modern logistics is related to the factors in the economic
activities, which may be by no means only these, we should say it
from the early time. This implies that management must first
understand what those requirements are before a logistics strategy
can be developed and implemented to meet them. In practice,
logistics refers to the systematic management of the various
activities required from the point of production to the
customer.
Logistics is the design and administration of systems to control
movement and geographical positioning of raw materials,
work-in-process, and finished inventories at the lowest total cost.
Logistics management has evolved over the last three decades from
the narrowly defined distribution management to the integrated
management and to the global supply chains.
There has been the “move” of the goods since the beginning of
human civilization, when it comes to modern logistics, most
professionals in the business consider it one of the most
competitive and exciting jobs, invisible as it is. so we should
say, “logistics is anything but a newborn baby.” “Logistics is a
unique global pipeline that operates 24 hours a day, seven days a
week and 52 weeks a year, planning and coordinating the transport
and delivery of products and service to customers the world
over.”
The Council of Logistics Management has adopted this definition
of logistics：Logistics is that part of the supply chain process
that plans, implements, and controls the efficient, effective flow
and storage of goods, services, and related information from the
point of origin to the point of consumption in order to meet
customers’ requirement.
As we entered into the 21st century, logistics is continuing to
affect and influence the global economy. It is important to
understand that the industry is constantly changing, and as soon as
we come to understand some of these trends, they are already moving
ahead with further developments. in short, Logistics will continue
to play a critical role in the global economy well into the near
future.
……
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