Unit 1 What is Negotiation
1.1 Is Negotiation Necessary
1.2 Different Types of Negotiation
Unit 2 Importance of Acquiring Negotiation Skills
2.1 Importance of Negotiation Skills
2.2 Key Negotiation Skills
2.3 How to Develop Negotiating Skills
Unit 3 What Makes a Good Negotiator
3.1 What Sort of Negotiator are You
3.2 How Can You Become a Good Negotiator
Unit 4 Negotiation Strategies and Methods
4.1 What''s Your Negotiation Strategy
4.2 Negotiation Methods
Unit 5 Phases of Negotiation
5.1 Preparation Phase
5.2 Opening Session
5.3 Bargaining Phase
5.4 Settlement Phase
Unit 6 Negotiation Styles
6.1 Competitive Style
6.2 Weak Style
6.3 Collaborative Style
Unit 7 Conflict Resolution Skills
7.1 How does Conflict Arise
7.2 Learning Better Conflict Resolution Skills
7.3 Negotiation Conflict Styles
Unit 8 Business Negotiation Cases
8.1 The Importance of Business Communications
8.2 Creative Problem Solving in Negotiations
8.3 Negotiation Overconfidence