THE LAYOUT OF A BUSINESS LETTER
CHAPTER ONE ETABLSHNG BUsⅡNEss RELATIONS
IntroduCtion
Lesson l Self-Introduction
Lesson 2 （A）A Request for the Establishment of Business
Relations
（B）A Reply to the Above
Lesson 3 （A）Status Enquiry
（B）Reply to the Above Letter
Supplement Useful Sentences on Establishing Business
Relations
CHAPTERTWO ENQUIRES AND OFFERS
Introduction
Lesson 4 An Enquiry for Chinese Cotton Piece Goods
Lesson 5 （A）An Enquiry for Iron Nails
（B）A Reply to the Above
Lesson 6 An Offer to a New Customer。
Lesson 7 A Firm Offer
Lesson 8 A Voluntary Offer
Lesson 9 A Special Offer
Lesson 10 （A）Asng for Proforma Invoice
（B）Sending Proforma Invoice
Lesson 11 Urging the Buyer to Accept the。ffcr
Lesson 12 Concession on Price
Supplement Useful Sentences on Enquiries and Offers
CHAPTER THREE MAKING COUNTER
0RDERS
Introduction
Lesson 13 Counter—offer on Groundnut Kernels
Lesson 14 Persuading the Buyer to Accept the Offer
Lesson 15 Offering Substitute
Lesson 16 Acceptance of a Counter—offer
Lesson 17 Declining a Counter—offer
Lesson 18 （A）A Repeat Order
（B）Declining a Repeat Order
Lesson 19 Partial Rejection of an Order
Supplement Useful Sentences on Making Counter
CHAPTER FOUR CONCLUSION OF BUsmEsS
Introduction
Lesson 20 （A）Sending a Sales Contract
（B）Sending a Sales Confirmation
Lesson 21 Confirming a Purchase
Lesson 22 Conclusion of Business
Lesson 23 Couner—signature
Lesson 24 Confirming an Order
Lesson 25 （A）Acknowledgement of the First Order
（B）Confirmation of aTransaction
Supplement Useful Sentences on Conclusion of Business
CHAPTER FIVE PAYMENT
Introduction
Lesson 26 Modified Terms of Payment
Lesson 27 （A）Asking for Easier PaymentTerms
（B）Reply
Lesson 28 （A）Asking for D／PTerms
（B）Reply
Lesson 29 （A）ModifyingTerms of Payment
（B）Reply
Lesson 30 （A）Request for Payment by D／A
（B）Reply
Lesson 31 Unfavourable Reply to a Proposal of D／A
Terms
Supplement Useful Sentences on Payment
CHAPTER SIX EsTABLISHMENT OF AND AMENDMENT TO L／C
In仕0duCdon
Lesson 32 Urging Establishment of L／C
Lesson 33 Advising Establishment of L／C and Asking
forTimely Delivery
Lesson 34 Asking for Amendment to the L／C
Lesson 35 （A）Asking for Extension of L／C
（B）Reply
Lesson 36 Amending L／C to Increase the Quantity and Amount
Supplement （A）Useful Sentences on Establishment of and
Amendment toL／C
（B）A Specimen of an L／C
CHAPTER EVEN HMENT
Introduction
Lesson 37 Shipping Instructions
CHATRER EIGHT INSURANCE
CHATRER NINE COMPLAINTS AND CLAIMS
APPENDIX Ⅰ AGENCY
APPENDIX Ⅱ OTHER MODES OF TRADE AND ECONOMIC ACTIVITIES
APPENDIX Ⅲ MODES OF ELECTRONIC COMMUNICATION
ARRENDIX Ⅳ THE COMPLETE CASE OF A TRANSACTION
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