第一章 职场新人 Green Hand in Office
第一节 理想工作 Ideal Jobs
第二节 电话面试 Telephone Interviews
第三节 面试问题 Interview Questions
第四节 跟进面试 Interview Follow-Up
第五节 新人报到 Green Hand
第六节 了解工作 Getting Acquainted with a Job
第七节 寻求帮助 Asking for Help
第二章 日常办公 Office Routines
第一节 职场礼仪 Workplace Etiquette
第二节 接打电话 Making and Receiving Calls
第三节 电子邮件 E-mails
第四节 举行会议 Holding Meetings
第五节 管理档案 Managing Files
第六节 办公设备 Office Equipment
第三章 客户交流 Communication with Clients
第一节 预约客户 Making Appointments with Clients
第二节 接待访客 Receiving Visitors
第三节 宴请客户 Business Meals
第四节 介绍公司 Introducing Your Company
第五节 推销产品 Promoting Products
第六节 送别客户 Seeing Clients Off
第四章 职场沟通 Communication at the Office
第一节 友好相处 Making Friends with Colleagues
第二节 团队合作 Teamwork
第三节 职场闲聊 Chatting with Colleagues
第四节 职场恋爱 Workplace Romances
第五节 恭喜祝贺 Congratulations
第六节 人际沟通 Interpersonal Communication
第七节 礼尚往来 Exchanging Gifts
第五章 个人工作 Personal Work
第一节 汇报工作 Reporting Work
第二节 提出建议 Making Suggestions
第三节 工作加班 Working Overtime
第四节 病假事假 Asking for Leave
第五节 带薪休假 Paid Vacations
第六节 请求加薪 Asking for a Raise
第七节 人事调动 Personnel Transfer
第八节 职位晋升 Job Promotion
第九节 申请辞职 Applying for Resignation
第十节 遭遇解雇 Getting Fired
第六章 休闲时光 Leisure Time
第一节 强身健体 Fitness and Exercises
第二节 网购风尚 Shopping Online
第三节 读书看报 Doing Some Reading
第四节 电视电影 Watching TV and Movies
第五节 乐享音乐 Enjoying Music
第六节 户外活动 Outdoor Activities
第七节 减压妙招 Relieving Pressure
第八节 理财投资 Managing Financial Affairs
內容試閱：
Dialogue 身临其境
A: I am planning to pay a visit to our customer from March
27.
我计划从3月27日起拜访我们的客户。
B: Have you fixed your schedule?
您确定行程了吗？
A: Not yet. I am going to ABC Corporation for performance
acceptance.
还没有。我打算去ABC公司验收。
B: How long will it take?
多长时间？
A: About 10 days, I think.
我想大约10天吧。
B: En. Could you break your journey at EFG Corporation?
嗯。您可以在EFG公司多待几天吗？
A: No problem. What’s going on there?
没问题。那边出什么状况了？
B: I have just received their complaint that there is a
mechanical fault in our new machine. Can you go there and help them
solve the problem?
我刚刚接到他们的投诉，我们的新设备出现了机械故障。您可以去帮他们解决这个问题吗？
A: No problem. By the way, I will pass by EFG Corporation. I can
call in at EFG Corporation on my way to ABC Corporation.
没问题。另外，我会路过EFG公司。我可以在去ABC公司的途中，拜访一下EFG公司。
B: In that case, you have to depart several days earlier.
这样的话，您就得提前几天出发了。
A: Exactly. I will make corresponding adjustment to my business
trip.
确实是。我会对行程做出相应调整的。
B: When will you arrive at EFG Corporation?
您什么时候可以到EFG公司？
A: I’ll try to reach there on March 25.
我尽量3月25日那天到。
A: Excuse me. I have worked out the schedule for your business
trip next week.
打扰一下，我已经拟好您下周出差的行程了。
B: All right. How is everything going?
很好。进展如何？
A: I booked a flight ticket at 10:30am on May 7.
我预订了5月7日上午10点半的机票。
B: When shall I arrive?
我何时抵达？
A: It is expected to arrive at 4:25pm.
预计下午4点25分抵达。
B: I have a banquet to attend at 5pm. It takes 30-minute drive
from airport to restaurant. I am afraid I cannot reach the
restaurant on time.
我下午5点要参加一个宴会。从机场到饭店有30分钟车程，恐怕我不能按时到饭店。
A: Yes. There is little time left for you to get there.
确实。路上的时间不多。
B: Is there an earlier flight?
还有早一点儿的航班吗？
A: Yes. It is going to take off at 8am and land at 2:30pm. You’ll
have nearly 2 hours to spare.
有。上午8点起飞，下午2点半抵达。您有将近2个小时的空闲时间。
B: Early is better than late. I plan to stay there for 3 days.
What about my hotel?
早到总比晚到强。我计划在那边待3天，我的酒店预订了吗？
A: I have reserved a single room in Hilton Hotel.
我在希尔顿酒店订了单人间。
B: Good. Have you made an appointment with Mr. Brown?
好。你预约布朗先生了吗？
A: Sure. He is available for you from 9am to 11am the next day of
your arrival. I have just confirmed that with his secretary.
当然。您到达后的第二天上午9点到11点他可以接待您，我刚刚和他的秘书确认过了。
B: Great. Don’t forget to change the time of my flight.
很好。别忘了改签机票。
口语小贴士
work out 作出，想出，得到（解决方法）
例 It took me some time to work out what was causing this.
我花了一些时间才弄清此事的起因。
take off （飞机）起飞
例 We eventually took off at 11am and arrived in Venice at
1:30pm.
我们终于在上午11点起飞，下午1:30到达了威尼斯。
available [?''veil?bl] adj. 有空的，闲暇的
Dialogue 身临其境
A: Have you made everything ready for my business trip?
我出差的一切事宜都准备好了吗？
B: Certainly. I have made a reservation on flight ticket for
you.
当然。我已经给您订好了机票。
A: I have a great deal of luggage. Could you arrange someone to
help me carry luggage?
我的行李很多。你能安排人帮我拿行李吗？
B: No problem. Mr. Liang will drive you to the airport
tomorrow.
没问题。梁先生明天会开车送您去机场。
A: When shall we leave?
我们什么时候出发？
B: He will be waiting for you outside our corporation at
9:30am.
明天早上9点半他会在公司外等您。
A: I want to set off earlier in order to avoid the traffic
jam.
我想早点儿出发，避免交通拥堵。
B: What about 8:40am?
早上8点40分如何？
A: Fine. Have you told Mr. Blair when I am going to arrive?
好的。你告诉布莱尔先生我何时抵达了吗？
B: Sure. I have provided him with your flight number. He will
send Jim there to pick you up and take you to your hotel.
当然。我已经将您的航班号给他了。他会派吉姆去接您，并送您去酒店。
A: Great. Thank you for your considerate arrangement.
很好。感谢你如此周到的安排。
B: You’re welcome.
不客气。
口语小贴士
reservation [''rez?''vei??n] n. 保留，预订，预约
set off 动身，出发，启程
例 The President’s envoy set off on another diplomatic trip.
总统特使开始了又一次的外交之旅。
considerate [k?n''sid?rit] adj. 体贴的，替人着想的
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