PartⅠFrot Office
Unit 1 Room Reservation
Unit 2 Check-in
Unit 3 Be1I Service
Unit 4 Providing Information
Unit 5 Check—out
PartⅡ Food & Beverage
Unit 6 Tab1e Reservation
Unit 7 Taking Orders
Unit 8 Serving Dishes
Unit 9 Beverage Service
Part Ⅲ Housekeeeping
Unit 70 Guiding Guests to Their Rooms{086
Unit 11 Chamber Service
Unit 12 1aundry Service
Unit 13 PersOna1.zed Service
Part Ⅳ Busines Center
Unit 14 Secretary Service
Unit 15 Convention Service
Part Ⅴ MiscellaneousService
Unit 16 Recreation Center
Unit 17 Shopping Center