＂The authors have taken competency modeling out of the domain
of academics and social scientists by creating a practical ''how-to''
work that clearly and simply explains the steps in developing and
using competency models. I recommAnd this book to anyone whose job
includes the pinpointing and sharpening of relevant competencies,
for themselves or for others.＂ --Scott B. Parry, chairman, Training
House ＂Lucia and Lepsinger have demystified competency models and
put in the hands of the reader
內容簡介：
How Do You Ensure that Employees Are Doing the Right Things?
Many of us ask, "What does it take to do a job well?" and stop
there. But there''s more to it than that.
What skills and knowledge are necessary for effectiveness in a
certain job? Does the employee have the appropriate skills and
knowledge, or is some kind of training necessary? Are these job
expectations aligned with the culture and strategy of the
organization as a whole?
These questions are essential to performance improvement
efforts. And competency modeling is designed to help you find
answers to questions such as these.
A competency model is . . . a descriptive tool that identifies
the skills, knowledge, personal characteristics, and behaviors
needed to effectively perform a role in the organization and help
the business meet its strategic objectives.
From the authors of the best-selling book The Art and Science
of 360? Feedback comes this guide to the design and implementation
of competency models.
"The authors have taken competency modeling out of the domain
of academics and social scientists by creating a practical ''how-to''
work that clearly and simply explains the steps in developing and
using competency models. I recommAnd this book to anyone whose job
includes the pinpointing and sharpening of relevant competencies,
for themselves or for others."--Scott B. Parry, chairman, Training
House
"Lucia and Lepsinger have demystified competency models and
put in the hands of the reader a blueprint for developing
meaningful recruiting, performance measurement, and succession
planning systems. They succeed with a straightforward, pragmatic
style, using actual examples that make the book an easy
read."--Frank Ashen, senior vice president, New York Stock
Exchange
Get the Results You Expect!
Competency models are a means of ensuring that your investment
in your employees will yield the expected results. The popularity
of competency modeling is steadily increasing: human resource
proYou''ll use this cutting-edge guide to:
* Clarify job and work expectations
* Hire the best available people
* Maximize productivity
* Enhance a 360? feedback process
* Align behavior with organizational strategies and values
* Adapt to change
關於作者：
ANNTOINNETTE D. LUCIA and RICHARD LEPSINGER are managing
partners of Manus, a Right Management Consultants company that
specializes in helping organizations implement business strategies.
Their consulting work has included facilitating organizational
change; team building for senior management teams; linking human
resource plans to strategic plans; ensuring the integration of
teams following mergers; designing, conducting, and evaluating
executive and management development programs; developing
competency models; and using feedback systems to help individual
executives improve their effectiveness. They have worked with
managers and management teams at Coca-Cola, Allied Signal,
Northwestern Mutual Life, Chase Manhattan Bank, KPMG Peat Marwick,
MCI, the New York Stock Exchange, Prudential, PaineWebber, Subaru
of America, Bayer Pharmaceuticals, Pfizer, and Union Carbide, among
others. Lucia and Lepsinger are co-authors of the best-selling book
The Art and Science of 360? Feedback, published by
Jossey-BassPfeiffer.
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