Praise for Shared Services A Manager''s Journey "In Shared
Services: A Manager''s Journey, Dan presents the real business
cultural challenges along with human factors when taking on such a
change in a company''s processes. A must-read for any executive,
manager, or team member who is considering, decided to, or is
already in the process of converting a company from a decentralized
organization to a shared services environment." -Katherine M.
Ericsson Vice President of Membership, Project Management Institute
of South Florida and director of a project management office, in a
shared services environment within the distribution industry "A
how-tosurvival guide for those thinking about entering shared
services or beginning the journey...for the rest of us, an
entertaining look back at our journey both professionally and
personally. A great read!" -Steve K. Stone Senior Vice President
and CFO, Newspapers and Shared Services Morris Communications
Company "Over the past fifteen years, I''ve had the pleasure of
working directly with hundreds of companies who are implementing
shared services. What is striking is how very different ''real
experiences'' are from the stories spun by consultants or keynote
speakers at conferences. Getting to the ''real truth'' of how to put
the pieces together will help you keep consulting fees low and the
probability of success high. This book is a practical guide created
by someone who has been there.
關於作者：
Daniel Melchior Jr. is Vice President, Business Solutions Group
with Southern Wine and Spirits, a wine and spirits distributor in
twenty-eight states. He is responsible for the overall management,
performance, and budget of the Financial Business Solutions Group
that includes 130 employees and supports operations in twenty
states. He is the former director of Shared Services, where he was
responsible for the day-to-day operations and success of accounts
payable, supplier billing, general ledger, payroll, benefits,
document management, and supplier billing. To learn more about Dan,
visit www.DanielMelchior.com.
目錄：
Foreword. Preface. Acknowledgements.
Chapter 1. Brown Fields, Green Fields, and Hazel Fields.
Chapter 2. Finally.
Chapter 3. You are Only as Good as Those You are Surrounded
By.
Chapter 4. Decision Time.
Chapter 5. The Journey Begins.
Chapter 6. The Journey Continues
Chapter 7. Mission Accomplished.
Chapter 8. Location, Location, Location.
Chapter 9. A Tough Conversation.
Chapter 10. El Paso Goes Live.
Chapter 11. Teamwork.
Chapter 12. End to End Process.
Chapter 13. Process Steering Teams.
Chapter 14. Preparation.
Chapter 15. Dinner and a Meeting.
Chapter 16. Measure, Measure, Measure.
Chapter 17. Bonus Time.
Chapter 18. Pay Up.
Chapter 19. Allocation Time.
Chapter 20. Allocation Details.
Chapter 21. Perception Is Reality.
Chapter 22. Devil Is in the Details.
Chapter 23. The Next Steps.
Chapter 24. Smooth Running.
Chapter 25. The Meeting Continues.
Chapter 26. Best Laid Plans.
Chapter 27. Time for a Change.
Chapter 28. Opportunity.
Chapter 29. Growth.
Chapter 30. Hello and Goodbye.
Chapter 31. The Conference.
Chapter 32. Thanksgiving.
Index.
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