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| 內容簡介： |
In Leading with Questions, internationally acclaimed
management consultant Michael Marquardt shows how you can learn to
ask the powerful questions that will generate short-term results
and long-term learning and success. Throughout the book, he
demonstrates how effective leaders use questions to encourage
participation and teamwork, foster outside-the-box thinking,
empower others, build relationships with customers, solve problems,
and much more. Based on interviews with twenty-two successful
leaders who “lead with questions,” this important book reveals how
to determine which questions will lead to solutions in today’s
complicated business world.
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| 關於作者： |
Michael Marquardt is an internationally noted educator and
consultant, and professor of human resource development and program
director of Overseas Programs at George Washington University. He
is also the director of the Global Institute for Action
Learning.
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| 目錄：
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Introduction
Part One: The Power of Questions
1 An Underused Management Tool
2 Benefits of a Questioning Culture
Part Two: Asking Questions Effectively
3 Why We Have Trouble with Questions
4 Asking the Right Questions
5 The Art of Asking Questions
6 Creating a Questioning Culture
Part Three: A Guide for Leaders on Using Questions
7 Using Questions in Managing People
8 Using Questions to Build Teams
9 Using Questions to Shape Strategy and Enable Change
Conclusion: Becoming a Questioning Leader
Resource A: Training Programs for Questioning Leaders
Resource B: Biographies of Leaders Interviewed
Bibliography
Acknowledgments
The Author
Index
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