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| 內容簡介： |
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Theworld''slargestandmostprofitablecompanies-includingthelikesofGE,BankofAmerica,Honeywell,DuPont,Samsung,StarwoodHotels,Bechtel,andMotorola-haveusedSixSigmatoachievebreathtakingimprovementsinbusinessperformance,ineverythingfromproductstoprocessestocomplexsystemsandeveninworkenvironments.Overthepastdecade,overUSD100billioninbottom-lineperformancehasbeenachievedthroughcorporateSixSigmaprograms.Yet,despiteitsastoundingeffectiveness,fewoutsideofthecommunityofSixSigmapractitionersknowwhatSixSigmaisallabout.Withthisbook,SixSigmaisrevealedtoeveryone.Youmightbeinacompanythat''salreadyimplementedSixSigma,oryourorganizationmaybeconsideringit.Youmaybeastudentwhowantstolearnhowitworks,oryoumightbeaseasonedbusinessprofessionalwhoneedstogetuptospeed.Inanycase,SixSigmaForDummiesisthemoststraightforward,non-intimidatingguideonthemarket.Thissimple,friendlybookmakesSixSigmamakesense.WithacompellingforewordbyDr.StephenR.Covey,theinternationallyrecognizedleadershipauthorityandbestsellingauthorofTheSevenHabitsofHighlyEffectivePeopleandThe8thHabit,andanafterwordbyRoxanneO''Brasky,PresidentoftheInternationalSocietyofSixSigma,SixSigmaForDummiesisthemostcompleteandobjectivebookinthemarkettoday.Unlikemostotherworksthatareeithergraduate-levelstatisticstreatisesorthinly-veiledautobiographicalsuccessstories,SixSigmaForDummiesteachesthereaderallthefoundationprinciples,methods,andtoolsofthismagnificentproblem-solvingsystem.IntendedtohelpreadersunderstandSixSigmaandhowtheycanuseittoimprovetheirperformance,thisno-nonsenseguideexplains:WhatSixSigmaisallaboutandhowitworks-ThebenefitsofSixSigmainorganizationsandbusinesses-ThepowerfulDMAICproblem-solvingroadmap-Yellow,GreenandBlack--howtheSixSigmabeltsystemworks-Howtoselectandutilizetherighttoolsandtechnologies-SpeakingthelanguageofSixSigma-Knowingtherolesandresponsibilities-MasteringthestatisticsskillsandanalyticalmethodsSixSigmaForDummieswillbecomeeveryone''sNo.1resourcefordiscoveringandmasteringtheworld''smostfamousandpowerfulimprovementtool.StephenCoveyisspot-onwhenhesays,SixSigmaForDummiesisabooktobereadbyeveryone.
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| 關於作者： |
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CraigKentGygibeganstudyingandapplyingtheelementsofSixSigmawellbeforetheywereformalizedintotoday''srenownedbreakthroughmethodology.AsagraduatestudentinmechanicalengineeringatBrighamYoungUniversityintheearly1990s,heintegratedthesecutting-edgeimprovementtechniquesintohiscoachingofstudentproductdevelopmentteams.Uponbeginninghiscareerin1994atMotorola''sAdvancedManufacturingResearchLabinFlorida,hewasformallyintroducedtothematuringSixSigmamethod.Itresonateddeeplywithhispreviousfindings.Fromthattime,Craighasapplied,taught,andledSixSigmainallhisendeavors,includingmanagementandtechnicalcapacitiesatMotorola,Iomega,andGeneralAtomics.In1998,CraigfoundedandledasoftwarecompanytodevelopcomputationaltoolsforSixSigmapractitioners.Forseveralyears,healsoworkedasatechnicalcolleagueofDr.MikelJ.Harry,theoriginalconsultantofSixSigma,co-developingandteachingnewadvancesinitstheoryandapplication.Mostrecently,CraighastradedhismountainhomeinUtahfortheSonorandesertofArizonatoco-foundSavviInternationalanddirectandmanageitsSixSigmaproducts,services,andtools.AMasterBlackBelt,CraighaswieldedSixSigmatechniquesnowforover12years,spanningprojectsfromdesigntomanufacturingtobusinessprocessmanagement.Heisalsoanexpertteacher,havinginstructedandmentoredatalllevelsofSixSigma,fromexecutivestoWhiteBelts.NeilJohnDeCarlohasbeenaprofessionalcommunicatorinthecontinuousimprovementandSixSigmafieldsformorethan15years,beginningwithhisworkatFloridaPowerLightcompanywhenitwonthecovetedDemingPrizeforquality.Sincethattime,hehasauthored,ghostwritten,oreditedmorethan150articlesandsixbooksinassociationwithsuchcompaniesasGeneralElectric,Dupont,BoseCorporation,McKinseyconsulting,UPS,ATT,theSixSigmaAcademy,andmanyothers.Asaprolificauthorandwriter,Neil''spastworkhascoveredarangeofsubjectmatter,includingSixSigma,informationtechnology,e-learning,knowledgemanagement,changemanagement,businessintegration,TQM,ISO,leanmanagement,andotherdisciplines.HehasalsoworkedwithseveralCEOsandconsultants,includingJapanesequalityexpertDr.NoriakiKano,andworkedextensivelywithoriginalco-architectofSixSigma,Dr.MikelHarry.Inadditiontohiswritingpedigree,Neilhasmanagedcommunicationandpublishingcampaignsforavarietyofcompaniesandconsultingfirms,mostnotably,theBreakthroughManagementGroup,aSixSigma,leanenterprise,andperformance-improvementindustryleader.Whilenotworking,NeilavidlypracticesBikramyogaandcontributestothatcommunitythroughhisadvocacyandwriting.BruceDavidWilliamshasbeenfascinatedwithcomplexsystemssincethelaunchofSputnikonhisthirdbirthday.WithundergraduatedegreesfromtheUniversityofColoradoinPhysicsandAstrophysics,heenteredacareerinaerospacesystems,wherehefirstencounteredSixSigmaafterMotorolawontheinauguralBaldridgeAwardin1988.Later,withgraduatedegreesintechnicalmanagementandcomputersciencefromJohnsHopkinsUniversityandtheUniversityofColorado,andasamemberoftheHubbleTelescopedevelopmentteam,hewasintriguedbyhowbreakdownsinthesmallestcomponentscouldleadtocolossalsystemfailures.HeenteredtheSixSigmaindustryinthemid-1990s,whenhefoundedasoftwarecompanytopursueproductlife-cycletraceability.BrucehassincebeenfounderandCEOoftwoSixSigmaresearchandtechnologyfirms,andisnowChairmanandCEOofSavviInternational,aproviderofsolutionsforbusinessperformanceimprovementusingSixSigma,lean,andbusinessprocessmanagementtechniques.
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