登入帳戶　 |　訂單查詢　 |　購物車/收銀台(0)　|　在線留言板　 |　付款方式　 |　聯絡我們　 |　運費計算　 |　幫助中心　|　 加入書簽
	全部範圍 - 圖書 - 　- 中文簡體書(大陸書) - 　- 英文書（原版） - - 音碟 - 　- 音樂 - 　- 影視 - - 雜誌 - 全文 精確	會員登入   新用戶註冊

HOME新書上架暢銷書架好書推介特價區會員書架精選月讀2023年度TOP分類閱讀雜誌

香港／國際用戶

最新/最熱/最齊全的簡體書網

品種：超過100萬種書，正品正价，放心網購，悭钱省心

送貨：速遞 / 物流，時效：出貨後2-4日

新書推薦： 《 认知行为疗法：心理咨询的顶层设计 》 售價：NT$ 454.0 《 FANUC工业机器人装调与维修 》 售價：NT$ 454.0 《 吕著中国通史 》 售價：NT$ 286.0 《 爱琴海的光芒 ： 千年古希腊文明 》 售價：NT$ 908.0 《 不被他人左右：基于阿德勒心理学的无压力工作法 》 售價：NT$ 301.0 《 SDGSAT-1卫星热红外影像图集 》 售價：NT$ 2030.0 《 股市趋势技术分析（原书第11版） 》 售價：NT$ 1010.0 《 汉匈战争全史 》 售價：NT$ 454.0

內容簡介： The groundbreaking methodology Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service. In the face of widespread perceptions of abysmal customer service and disengaged employees — and all-too-real declining profit margins — the need for change is obvious. Human Sigma addresses this need with an exciting new method for managing customer-employee relations that increases both productivity and profitability. It incorporates cutting-edge research in the neurosciences and behavioral economics — including brain imaging research into customer’s emotional connections to the companies they love — with proven techniques for improving workforce performance and revenues generated from existing customers. This practical handbook appeals to senior leaders and line managers alike who are looking for a way to dramatically increase productivity, retain high value customers, and enhance organizational performance. 關於作者： John H. Fleming, Ph.D., is a Principal Fleming is a co-author of the Harvard Business Review article "Manage Your Human Sigma." Jim Asplund is The Gallup Organization''s Chief Scientist for Strengths-Based Development. He leads Gallup''s global research on the science of human strengths, and how to apply them to improve organizational performance.

書城介紹　 |　合作申請　|　索要書目　 |　新手入門　|　聯絡方式　 |　幫助中心　|　找書說明　 |　送貨方式　|　付款方式	台灣用户　|　香港/海外用户
megBook.com.tw
Copyright (C) 2013 - 2024 （香港）大書城有限公司　All Rights Reserved.