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| 內容簡介： |
Even the best-run companies can get blindsided by disasters
they should have anticipated. These predictable surprises range
from financial scandals to operational disruptions, from
organizational upheavals to product failures. In Predictable
Surprises, Max H. Bazerman and Michael D. Watkins show you how to
minimize your risk by understanding and lowering the psychological,
organizational, and political barriers preventing you from
foreseeing calamity. They then describe the powerful tools -
including incentives and formal coalitions--that business leaders
can use to ferret out and fend off threats invisible to insiders.
Failure see what''s coming exposes your company to predictable
surprises. Given the stakes involved, this book should count among
every business leader''s most trusted resources.
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| 關於作者： |
Max H. Bazerman is the Jesse Isidor Straus Professor of
Business Administration at Harvard Business School. Michael D.
Watkins is Professor of General Management at IMD in Lausanne,
Switzerland, and co-founder of Genesis Advisers, a leadership
development company.
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