The fast pace of today''s business world involves constant
new challenges - meeting new people, international travel,
conferences and entertaining, and the need to represent your
company in a variety of situations. If you don''t know what to do,
you can quickly feel nervous and stressed, perform inappropriately
and jeopardise your opportunities of business success. Business
Etiquette for the 21st Century shows you what to do - and what not
to do. Discover how to: Maximise your image and make the best
impression at all times; Learn the correct codes of behaviour for
your workplace; improve your communication skills in person, by
phone, email and letter; Boost your social skills so that you will
be able to build contacts and get the best from any social or
business occasion; Communicate effectively with your peers and
managers and improve your career prospects; Run and participate in
meetings effectively; Understand and respect the differences in
culture and etiquette around the world
關於作者:
Lynne Brennan runs a successful company in Surrey providing
training seminars in business etiquette. Her clients include
Macdonalds. David Block is a business scriptwriter and copywriter,
based in London. They have written one previous book.