Unit 1 An Introduction about Business Letter Writing
Parts of Modern Business Letters
Business Letter Sample
Forms of a Business Letter
Addressing Envelopes
Principles of Business Letter Writing
Exercise
Unit 2 Establishing Business Relations
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 3 Enquiry and Replies
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 4 Offer
Brief Introduction
Specimen Letter
Notes
Useful Sentences
Optional Study
Exercise
Unit 5 Counter-Offer
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 6 Order and Acknowledgement
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 7 A Sales Contract
Brief Introduction
Specimen
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 8 Packing
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 9 Payment
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 10 Shipment
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 11 Insurance
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
Unit 12 Complaints and Claims
Brief Introduction
Specimen Letter
New Words & Expressions
Notes
Useful Sentences
Optional Study
Exercise
参考文献