Chapter One Writing Principles of Business Lette
Section One The Structure and Layout of a Business Letter
Section Two Supecription
Section Three Dissimilarities in Letter Writing
Supplement
Exercises
Chapter Two Establishing Business Relatio
Specimen Lette
Supplement
Exercises
Chapter Three Enquiries
Specimen Lette
Supplement
Exercises
Chapter Four Offe
Specimen Lette
Supplement
Exercises
Chapter Five Counter-Offe
Specimen Lette
Supplement
Exercises
Chapter Six Conclusion of Business
Specimen Lette
I Sales Contract
II Purchase Confirmation
Supplement
Exercises
Chapter Seven Terms of Payment
Specimen Lette
Supplement
Exercises
Chapter Eight Establishment of LC and Amendment
Specimen Lette
Supplement
Exercises
Chapter Nine Packing, Shipping Marks and Shipment
Specimen Lette
Supplement
Exercises
Chapter Ten Iurance
Specimen Lette
Supplement
Exercises
Chapter Eleven Complaints and Claims
Specimen Lette
Supplement
Exercises
Chapter Twelve Agency
Specimen Lette
Supplement
Exercises
Key to the Exercises