Chapter I Meeting Guests机场迎客
Unit l Meeting the Guest at the airport接机服务
Unit 2 A Welcome Speech致欢迎辞
Unit 3 On the Way to the Hotel沿途讲解
Chapter 2 Helping With Reservations帮助预订
Unit l Hotel Room Reservation客房预订
Unit 2 Checking In人住登记
Unit 3 Itinerary Planning行程安排
Unit 4 Reserving Tickets票务预订
Chapter 3 Housekeeping Service客房服务
Unit l Escorting the Guest into the Guest Room陪送客人进房
Unit 2 Making Up the Room收拾房间
Unit 3 Laundry Service洗衣服务
Chapter 4 Restaurant Service餐厅服务
Unit 1 Table Reservation用餐预订
Unit 2 Taking Orders点菜服务
Unit 3 Paying Bills结账服务
Unit 4 Room Service房内用膳
Chapter 5 Sightseeing旅游观光
Unit 1 A City Tour城市观光
Unit 2 A Tour of the Forbidden City游览紫禁城
Unit 3 Visiting the Jade Buddha Temple游览玉佛寺
Chapter 6 Shopping旅游购物
Unit l At the Souvenir Shop购买纪念品
Unit 2 Four Handicrafts购买民间工艺品
Unit 3 Antiques and Traditional Chinese Painting购买古董及中国字画
Chapter 7 Leisure and Recreation休闲娱乐
Unit 1 Indoor Spots室内运动
Unit 2 X—games极限运动
Unit 3 Internet Cafe网吧
Chapter 8 Dealing with Complaints处理投诉
Unit 1 A Delayed Flight航班延误
Unit 2 The Poor Condition of the Guest Room客房投诉
Unit 3 A Tour Guide or a Shopping Guide?导游还是导购?
Chapter 9 Farewell欢送游客
Unit 1 See You Again Soon再见
Unit 2 Seeing the Guest Off at the Airport机场送客
Unit 3 A Farewell Speech欢送辞
参考答案
参考文献
購物車/收銀台(
0
) | 在線留言板
| 付款方式
| 聯絡我們
| 運費計算
| 幫助中心 |
加入書簽
HOME
新書上架
